taya7 Privacy Policy

1 Introduction

taya7 operates an online gaming platform accessible at taya7.vu and through the taya7 mobile application. In the course of providing gaming, betting, and account services to players in the Philippines, we collect and process certain personal information about you.

This Privacy Policy explains what that information is, why we collect it, how we use it, how long we keep it, and what choices you have. It applies to all registered users and visitors to the platform.

By registering an account on taya7 or continuing to use the platform, you acknowledge that you have read this Privacy Policy and understand how your information is handled. If you have questions at any point, you can contact us at [email protected].

2 Information We Collect

The personal information we collect falls into three main categories depending on how you interact with the platform.

Information you provide directly:

• Registration details — your full name, date of birth, email address, and contact number provided when you create your account.
• Identity verification documents — a government-issued ID (such as a Philippine passport, SSS card, PhilHealth ID, or driver's licence) submitted as part of KYC verification.
• Financial information — payment details submitted when depositing or requesting a withdrawal, processed through our payment partners. We do not store full payment credentials directly.
• Communications — messages you send to our support team, including the content and timestamp of those communications.

Information collected automatically:

• Device and browser information — device type, operating system, browser type, and screen resolution.
• Session data — login timestamps, pages visited, game sessions started, bets placed, and session duration.
• IP address — used to determine approximate location for eligibility verification and fraud prevention.
• Cookies and similar tracking technologies — used for session management, security, and basic platform analytics. See Section 7 for details on cookies.

Information from third parties:

• Identity verification results from our KYC service providers confirming the validity of documents you submitted.
• Transaction status data from payment processors confirming deposit or withdrawal completion.

3 How We Use Your Information

We use the personal information we collect only for the purposes described below. We do not use your data for purposes that you would not reasonably expect given the nature of a gaming and betting platform.

We do not use your personal information for targeted advertising on external platforms, and we do not sell your data to third parties for marketing purposes.

4 Sharing Your Information

taya7 does not share your personal information with third parties except in the following circumstances:

• Payment processors: When you make a deposit or withdrawal, the necessary transaction information is shared with our payment partners to process your PHP transaction. These partners operate under their own data protection obligations.
• KYC and identity verification providers: The identity documents you submit are processed by our verification partners to confirm your eligibility. These providers handle data in accordance with applicable standards.
• Game and platform technology providers: Certain game providers receive anonymised or pseudonymised session data to operate their games correctly on the taya7 platform. This does not include your full identity information.
• Legal and regulatory requirements: We may be required to share account and transaction information with relevant authorities in response to valid legal processes, court orders, or regulatory requests under Philippine law.
• Fraud prevention: Where necessary to investigate or prevent fraud, we may share relevant information with appropriate entities or law enforcement.

In all cases, we share only the minimum information necessary for the specific purpose.

5 How We Protect Your Data

taya7 uses technical and organisational measures designed to protect your personal information against unauthorised access, disclosure, alteration, or loss.

• SSL encryption is applied to all data transmitted between your device and the taya7 platform — whether you're accessing via the website or the mobile app.
• Access controls limit who within taya7 can access personal data. Only staff with a legitimate operational need are granted access, and those staff are subject to confidentiality obligations.
• OTP verification is required for sensitive account actions to reduce the risk of unauthorised access.
• Storage security: Personally identifiable information is stored with appropriate protections in place. Payment credentials are handled by our payment partners and not stored by taya7 in full.

No system can guarantee absolute security. You are also responsible for keeping your own account credentials confidential. If you suspect that your account has been compromised, contact us immediately at [email protected].

6 Data Retention

We retain your personal information for as long as your account remains active, or for as long as is necessary to fulfil the purposes described in this policy. Certain information — particularly KYC documentation and transaction records — may be retained for a longer period where required by applicable law or for audit purposes.

When your account is closed or data is no longer required, we will securely delete or anonymise the relevant information in line with our internal data retention practices. Anonymised or aggregated data that cannot be linked back to you individually may be retained for longer periods for platform analytics.

7 Cookies & Tracking Technologies

taya7 uses cookies and similar technologies to operate the platform effectively. A cookie is a small file placed on your device when you visit the website. We use cookies for the following purposes:

• Session cookies: Required to maintain your logged-in session while you use the platform. These expire when you close your browser or log out.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account during a session.
• Preference cookies: Used to remember settings such as your preferred language or display options.
• Analytics cookies: Used to understand how the platform is used in aggregate — which pages are visited most frequently, where errors occur — so we can improve the experience. This data is anonymised or aggregated.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies — particularly session and security cookies — may affect your ability to use the platform correctly.

8 Your Rights Over Your Data

As a registered user of taya7, you have rights over the personal information we hold about you. These include:

• Right of access: You can request a copy of the personal information we hold about you.
• Right to correction: If any of your personal information is inaccurate or outdated, you can request that we correct it.
• Right to deletion: In certain circumstances, you may request that we delete your personal information. Note that some information may need to be retained for legal, regulatory, or fraud prevention purposes even after account closure.
• Right to object: You may object to certain uses of your personal information, particularly where that use is not strictly necessary for operating your account.

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

9 Minors

taya7 does not knowingly collect personal information from anyone under the age of 21. The platform is strictly for adults. If we become aware that a minor has registered an account or provided personal information, we will close the account and delete the associated data as quickly as reasonably practicable.

If you believe a minor has accessed the platform, please notify us immediately at [email protected].

10 Changes to This Policy

taya7 may update this Privacy Policy from time to time. When we make material changes, we will notify registered users via email or an in-app notification before the changes take effect. The current version of this policy is always available at taya7.vu/privacy-policy, with the effective date shown at the top of the page.

Continued use of the platform after the updated policy takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

For any privacy-related enquiries, contact us at [email protected]. Our support team is available 24 hours a day, 7 days a week.